CUSTOMER STORY
PARTY RENTALS · Miami, FL
How Bounce Co. lifted AOV by 47%.
Smart checkout recommendations drove attach rates and helped the team increase order values without increasing acquisition spend.
FOUNDED
2021
EMPLOYEES
8
PLAN
Growth
WITH GRS SINCE
2024
+47%
Average order value
+18%
Repeat bookings
+22%
Checkout conversion
2.6x
Upsell attach rate
"Relevant upsells feel natural to customers and drive real revenue."
Rico Torres
CEO, Bounce Co.
THE CHALLENGE
The team was managing operations across disconnected tools for website, booking, marketing, inventory, billing, and customer communication. Mobile booking was inconsistent, availability checks were manual, and peak-day operations were overloaded.
THE SOLUTION
They migrated to GRS to unify website, booking, inventory, upsells, and customer lifecycle messaging in one platform. Launch was completed quickly with branded storefront pages, automated review requests, and conversion-focused checkout updates.
THE RESULT
Within the first 90 days, they improved booking conversion, raised average order value from smarter upsells, and reduced admin overhead by consolidating tools into one workflow.
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