CUSTOMER STORY
TABLE & CHAIR · Atlanta, GA
How Tablecloth Co. went mobile-first.
A redesigned mobile booking flow increased conversion rates and reduced drop-off for first-time renters.
FOUNDED
2019
EMPLOYEES
6
PLAN
Growth
WITH GRS SINCE
2025
74%
Mobile sessions
+22%
Conversion uplift
-27%
Checkout abandonment
4.8★
Average review rating
"Mobile is now our strongest channel, not our weakest point."
Tina Cole
Owner, Tablecloth Co.
THE CHALLENGE
The team was managing operations across disconnected tools for website, booking, marketing, inventory, billing, and customer communication. Mobile booking was inconsistent, availability checks were manual, and peak-day operations were overloaded.
THE SOLUTION
They migrated to GRS to unify website, booking, inventory, upsells, and customer lifecycle messaging in one platform. Launch was completed quickly with branded storefront pages, automated review requests, and conversion-focused checkout updates.
THE RESULT
Within the first 90 days, they improved booking conversion, raised average order value from smarter upsells, and reduced admin overhead by consolidating tools into one workflow.
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